TrustFax : Online Fax Sites Review

Company Overview:

The service offered by TrustFax.com are among the best available on the market today and will certainly save you a lot of paper and hassles. Users can choose from local and/or toll-free fax numbers and will have access to a convenient and easy to use online control panel in order to manage their account. The online filing cabinet will also allow for unlimited storage of your sent and/or received fax messages. Not to mention that all faxes will arrive in your email inbox as Adobe PDF files so that nearly every computer can easily open them.

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Online Fax Features:

Trust Fax offers their users a ton of useful and powerful faxing tools and features. These include:

  • Easy Setup: There is no software or hardware to setup; TrustFax takes up no space on your computer. Simply access the internet and you can use your account.

     

  • Personal Fax Number: Choose from among a number of different area codes for a personal fax number or pick a toll-free number. Either way, you will be operational in seconds and without the need for a new phone line or long distance charges.

     

  • Easy Sending & Receiving: All outgoing and incoming faxes can be managed through your secure control panel. Better still, send and receive directly from your email application.

     

  • Multi-Device & International Faxing: Users may receive faxes at as many as 10 different email addresses and also send to multiple devices at the same time. The service and platform also supports international faxing.

     

  • Digital Signatures: Signing a faxed document is also not an issue here, since web-based digital signatures are another enabled feature.

     

  • Auto Re-Send: Just in case a faxed document does not go through, the service also supports an auto resend feature.

     

Security Features:

The easiest way to guarantee your security when sending and receiving faxes is to do so through your online account. This account and control panel is password-protected. Additionally, the actual fax service employs data encryption techniques known as SSL, which makes it much more difficult for anyone to access your files or fax documents. Anything done over the TrustFax platform will be protected in such a manner. Both business and individual users are advised to safeguard their online account access.

Online Fax Packages/Plans:

There is really just a single package for Trust Fax, but with two different payment options. You may choose from either the monthly or the annual payment option. Both of these come with the same great features including a no risk 30-day free trial and 250 included fax pages (counts inbound plus outbound pages in this total). Additional pages past this total incur a fee of just ten cents each. You wil also receive 30 days of free fax storage, international faxing (charged on a per minute basis outside of the US and Canada), an assigned local or toll-free number, and much more.

Pricing:

The pricing options for TrustFax are very straightforward. Either choose to pay monthly at $8.95 or for the entire year up front at just $89.50, which works out to be $7.46 on a monthly basis. Each of these plans includes all the features listed on the site and has an initial limit of 250 combined fax pages each month (outbound + inbound). If you go over this total, there will be an additional charge of $0.10 cents per page.

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
Monthly Billing$8.95250$0.10
Annual Option$7.46 ($89.50/Year)250$0.10

Ease of Use:

Using the TrustFax service can be as simple as opening up your email account and downloading a file. The PDF format is also incredibly secure and allows for viewing across a number of different browser and computer versions. Using your secure online interface also makes it easy to send or receive a fax by simply clicking a few buttons and/or uploading a file.

Customer Support:

If you have questions a great place to start is with the frequently asked questions section of the site itself. Not only this, but you may call the company via a toll-free 800 number or send them an email. You will the company support staff members to be very knowledgeable and friendly. Not only that, but most emails are answered very quickly, sometimes in just an hour or two. Of course, telephone calls are answered immediately.

Bottom Line:

TrustFax is a solid online faxing service provider. They have a very user friendly and powerful system and platform that will allow you to do quite a bit. In fact, it is no stretch to imagine this service being a realistic substitute for the personal or office fax machine that guzzles toner and paper and creates such a headache. No more business as usual....instead, have all your faxes sent and received conveniently online.

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