TollFreeForwarding : Online Fax Sites Review

Company Overview: service is dedicated to enabling you to take your business global without jumping through hoops. Founded in 2002, TollFreeForwarding is a veteran leader in the online fax industry. And with customers all over the world, they must certainly be doing something right. Their solution is a full telecommunications business solution and includes their trademarked Fax2MyEmail™ service. TollFreeForwarding makes it easy to secure an international phone number, along with a whole suite of communications and fax services for very reasonable prices.

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Online Fax Features:

The features offered through Toll Free Forwarding make this a perfect complement to any type of business looking to have full control over their communications systems. While there are some good faxing features, it is also important to keep in mind that this is designed more as an entire office telecommunications suite of tools and features.

The first thing that all new users receive is a smart, virtual international phone number. You can actually pick from one of a number of different countries. There are also 800 numbers available and calls can automatically be forwarded to your main number. It only takes three minutes to activate these numbers, so you are up and running in no time.

Of course, you also have a number of possibilities for sending and receiving faxes. Users are able to easily send and receive faxes via their personal email clients. Fax documents are delivered as file attachments, usually in PDF format.

It is also very easy to choose and configure all your fax options. This includes setting up alerts which can be sent via email and/or text each time a fax is received. Send your faxes to multiple recipients and even send multiple documents at once. Receive to several different email addresses as well.

Security Features:

Since most of these phone numbers and telephone transmissions happen over a VOIP network, security is likely one of your most important concerns. Rest assured that Toll-Free Forwarding offers the best in online security. Starting with keeping your online account interface behind a strong firewall you will need a password to access. Then, there is also a SSL data encryption for all call and fax transmissions.

Online Fax Packages & Plans:

There are three different categories of plans to choose from. These are Starter, Business, and Enterprise. Each of these includes access to all features; the main difference is simply the monthly minutes included and the pricing. A great thing is that since monthly minutes per plan range from as little as 100 all the way up to 5,000 there is definitely a plan that will fit your needs and budget constraints. This also makes it perfect for an individual user all the way up to a rather large business enterprise. In fact, it is even possible to have a plan customized if you are looking for something with more than 5,000 minutes. There are also discounts offered for signing up with an annual plan and overage charges (for additional minutes) are quite reasonable at $0.06 cents.


Users can obtain a 10-day free trial when signing up. Each of these three levels of options includes access to all of the features. The main difference is the number of minutes offered and the price. A really nice feature included here is the option to have your service customized if you need more than 5,000 minutes or faxes each month. Either way, the pricing is quite reasonable and straightforward.

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
Starter Plan A$9.00100$0.06
Business Plan A$34.00500$0.06
Enterprise Plan B$159.005,000$0.035

Ease Of Use:

Using your new account is as easy as using your own email client. With their fax2email feature all documents are forwarded to your email address(es) and then you simply view or download the document as an attachment. Logging into your account is also simple. When sending a fax, it really only requires a few clicks of the mouse along with selecting which document to use.

Customer Support:

The site does have one of the best frequently asked questions sections. This is broken down into different areas and topics for further ease of use. The support page is also quite helpful with a listing of several email addresses and even their real mailing address. There is also a full range of telephone numbers to contact for support (even includes international numbers) and a listing of customer service hours. Everything is very clear and understandable.

Bottom Line:

This is a top of the line service for anyone who is looking to get an international phone number or use a toll free number. It will help you revamp your business’ communication systems to ensure flexible and safe receipt of all incoming and outgoing correspondence. Being able to have all your telecommunications needs handled in one place (not only faxing) is a definite possibility with this service. Not to mention the fact that the reasonable pricing might actually mean that you save a bunch of cash for once!

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