SolidFax is a new online faxing company, founded in 2013 and designed to offer unbeatable affordability. The provider bills itself as the ‘value leader’ in the industry and is an entirely cloud-based system trusted by international brands including Adidas, Legos and Aviva. Despite these impressive customers, SolidFax is primarily in the SME market and facilities single account use over multiple users. With an engineering team dedicated to simplifying the SolidFax system, we’re definitely interested to see just how much value the company is offering…
SolidFax boasts a whole bunch of features that you’d expect from your online fax provider, along with a few that might surprise you.
SolidFax, and all faxes distributed by SolidFax, is protected by multi-layer SSL encryption and data warding. All data transmitted through the website and the fax portal is scrambled, encrypted and decrypted by the recipient’s fax machine or service. Through this approach, there is no chance that your information can be intercepted, whether accidentally or through malicious use. The SolidFax website itself is protected by industry-standard online security companies – TRUSTe, Norton and VeriSign.
There are three plans available from SolidFax. The first, the cheapest and the smallest plan is entitled ‘Fax 500’ and offers 500 pages with an overage charge of 5.9¢ per page. ‘Fax 1000’ doubles the amount of pages and also reduces the overage charge to 4.9¢, whilst ‘Fax 2500’ is the most powerful package with 2500 pages. This also offers the cheapest overage charge of just 3.9¢ per page. All features are available across all plans, the only difference is volume.
Both ‘Fax 1000’ and ‘Fax 2500’ are available on a monthly rolling payment, but ‘Fax 500’ requires annual payment up front. All three plans come with a free 30 day trial and a local toll-free number.
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SolidFax has an engineering team dedicated to making the online fax interface as simple as possible. The whole faxing process is carried out online through the portal on the SolidFax website, it couldn’t be easier. You can ever use SolidFax is partnership with your e-mail client.
Most of the standard questions that you might have can be solved by checking out the SolidFax FAQ page, which is well stocked with solutions and answers. If you need to get in contact with the customer support team directly, the office is open 7 days a week for extended hours and available via phone or support ticket. You can also use the online chat feature during office hours for quicker response times.
SolidFax definitely delivers on its promise to be affordable without losing any features. The service is comparable to many of its more expensive competitors and despite having only been in business for a year, the company is quickly earning a reputation. With such a reliable and easy-to-use system, SolidFax should be on the consideration list for everybody looking for online faxing solutions.