RingCentral Office : Online Fax Sites Review

Company Overview:

Unlike many other online fax services, RingCentral by ATT is an entirely full-featured offering. This is more than simply an online fax virtual phone line. This is an entire virtual office phone and communications system. Customers may access toll-free, local and fax numbers for any type of business. There is even an auto-receptionist service along with flexible answering rules and even mobile apps so that everything can be taken with you on the go. The faxing services are also quite nice, and are available as part of their complete telecommunications pakage.

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Online Fax Features:

With the RingCentral ATT service users will receive a single number that can be used for all voice, fax and text messages. This includes the ability to receive alerts whenever new faxes come in, so that you never miss anything important. Block unwanted messages by using spam block lists and straight number blocking and filtering.

This is a high-end system that is perfect for business use. Use multiple employee extensions with dedicated local numbers (voice, fax, and business SMS enabled). You can even have multiple extensions for various employees or departments and there are additional true toll free and vanity phone and text numbers available.

Managing all your calls and faxes is also very simple. Easily establish answering and routing rules and directions. This includes customizable call routing by employee, department, day, and/or time, call screening complete with caller ID, and more.

There are also mobile apps available. Call logs can be viewed from your computer or from selected smart phones. Voicemail, faxes, and calls can also be synced via the mobile application.

All faxes may be received as email attachments. Commonly used file format includes PDF for easy of delivery and accessibility.

Security Features:

Since all file-transfers are routed directly through your main phone number, one of the primary concerns is security and safety. To begin, with RingCentral, you are the only one who can access your account: it is password protected and located behind a strong firewall. All data transmissions use secure data encryption methods to ensure the protection of your information.

Online Fax Packages & Plans:

There are two ways to get started using the RingCentral by ATT service. Both, however, still appear to be the same general plan. The first method is to take advantage of their 30 day free trial. This is a strong option since you will be able to test everything out without investing any money. For those who are simply ready to get started, you can jump right in and buy the full service. The entire process can be completed very quickly online simply by entering some basic information. The free trial does, of course automatically convert into the paid option immediately upon the expiration of your first (free) 30 days.

Pricing:

Name of PlanNumber of UsersVirtual User Monthly RatePremium User Monthly Rate
RingCentral by ATTUp to 10$150.00$340.00
RingCentral by ATTUp to 20$285.00$650.00
RingCentral by ATTUp to 40$560.00$1,300.00
RingCentral by ATTUp to 100$1,400.00$3,000.00


Ease Of Use:

This system certainly does need to be configured, but most of that is done automatically. You will need to log into the online interface in order to do things like sending faxes, but you will then be able to receive text message alerts and have all the calls come in and be routed automatically. Once started, this is really a very hands-off type of system that anyone can run.

Customer Support:

Since this is a partnership with ATT you know that the customer service will be excellent. In fact, they have just about every method of customer support available. Send an email or call them on a toll-free help line. If you prefer, engage a helpful support staff member in an online chat session. There is even social media and forums available. Of course, there are also frequently asked help pages, and much more.

Bottom Line:

This is a strong partnership between ATT and RingCentral, combining the best of both worlds. ATT brings their excellent support and strong technical platform to help expand and stand behind the basic Ring Central system. Everything works and it offers customer the widest range of phone and fax services in the business.

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