RingCentral : Online Fax Sites Review

Company Overview:

If you have been dreading all the hassle of continuing to use the fax machine, then RingCentral.com is here for you. With this service, you can send and receive faxes over the internet using your own email or the company interface. This is one of the easiest to use services on the web, along with being one of the lowest priced solutions. They offer a full slate of services including the ability to use local and/or toll free numbers, editing and sign faxes electronically, receive fax alerts, and much more.

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Online Fax Features:

For starters, you can have total control over your incoming and outgoing fax caller id numbers. This includes having an 800 number as well as a local number, saving your clients money when sending to you. These can even display your business name.

There are several options for using the service. Obviously, you may log in and use the online user interface. While this is very easy and even intuitive to use, many prefer to go through their own email client. With RingCentral the choice is yours. Either way, you will be able to receive faxes as simple, downloadable email attachments.

This service comes with tons of integrations as well. This includes total integration with Box, GoogleDocs, and DropBox accounts. The service also works with Microsoft Office and Outlook. Better still, send a fax to as many as 50 recipients, attach a cover page of your choosing, and even see all activity listed in your Ring Central call logs.

A number of advanced features are also included. Edit and sign faxes electronically, send via a secure, data encrypted connection, and receive alerts sent to your phone via text messages when an important fax comes in.

Security Features:

One of the best security features offered by Ring Central is that you are able to send the faxes over a secure connection and then store those sent and/or received in your password protected account. The information is actually data encrypted for extra safety and security. There are a number of filters as well, which can be customized. This includes blocking or allowing numbers from specific area codes, blocking those without caller ID, etc

Online Fax Packages & Plans:

There are three different fax plans to choose from on Ring Central. This includes a Fax 500, Fax 1000, and Fax 2500 plan. All of these plans include every feature mentioned above, plus a few more that were limited by space constraints. Basically, the only differences between the three are the prices and how many faxes each plan accommodates. You may send/receive 500, 1000, or 2500 pages, respectively. Any pages beyond your allotment will result in per page fees of 5.9, 4.9, or 3.9 cents, respectively. These plans are also priced on the low end when compared to industry averages.

Pricing:

Looking at the chart below, we see the three Ring Central faxing plans available. The main differences are simply the price, which ranges from $6.59 to $49.99 monthly (these are based on choosing an annual plan) and the fax page limits, which range from 500 pages per month, all the way up to 2500 pages per monthly. If you overshoot these limits, there will be overage fees, as listed below.

Name of Plan Monthly Rate Number of Free Fax Pages Fee per Fax Page over monthly limit
Fax 500 $7.99 500 $0.059
Fax 1000 $19.99 1000 $0.049
Fax 2500 $49.99 2500 $0.039

Ease Of Use:

One of the bright spots about Ring Central is having the choice of how you want to use the service. This means that you could log into to the online interface or use your own email client. The interface is remarkably intuitive, simply click on the faxes button and you will be able send something off with just a few clicks of the mouse. Received pages are sent as email attachments, so they are very easy to handle as well.

Customer Support:

Just in case you are interested in receiving support, there are tons of options open to you. This includes sending an email to the team (normally answered in a few hours) or call the toll-free phone line. You can also open up a case by creating a support ticket. There is also a user forum that can often be quite helpful when you have questions. The site also has tons of articles and other helps like training videos.

Bottom Line:

Pound for pound, Ring Central is one of the most cost effective online fax services available. They offer some of the best services and features and have nice customization abilities. You can establish alerts so that you never miss an important fax again. Best of all, you will never have to deal with your physical fax machine ever again.

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