RapidFax : Online Fax Sites Review

Company Overview:

RapidFax has been a big player in the online fax game for more than a decade, offering users a dedicated faxing service known for its speed and precision. Having been taken over by LA-based j2 Global Communications, RapidFax is now enjoying the benefits of being part of a multi-million dollar tech-giant and is improving day upon day. Integration with existing products and simple sending through the interface makes for a rounded suite of simple yet powerful tools. RapidFax caters to individuals and small-to-medium businesses without fault and should certainly be in the consideration of anybody looking for an online fax service.

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Features:

RapidFax’s long history has allowed them to develop upon their own product and address issues and improvements as they arise. Today, they offer a streamlined package.

  • Web-Based Interface

    Users can log in to the member area of RapidFax’s website to send and receive faxes through the online interface. Through this, the service is accessible through any devices with an internet connection.

  • Script Integrations

    Users can utilize included scripts with the RapidFax software that allows sending through Microsoft Office applications directly from a home or office PC, without needing to visit the RapidFax website.

  • Fax Broadcasting

    Send to multiple fax numbers at once using the same message.

  • Auto-Delete Faxes

    Set up automatic inbox removals to get rid of old faxes that are taking up valuable megabytes in your account.

  • Industry-Leading Speed

    Living up to its name, RapidFax consistently delivers the quickest faxes and also receives the quickest faxes. Benchmark tests put the delivery times at around 72 seconds and the receipt at around 75 seconds.

  • Maximum Deliverability

    RapidFax doesn’t ever have busy signals or tones, and never makes you wait to send or receive.

  • Free Toll-free number

    RapidFax is one of the few providers to offer you the option between local and toll-free numbers without any additional cost to the plan.

Security Features:

RapidFax’s security is both flexible and effective. Levels of security can be applied to faxes depending upon the value of the information contained within. The higher the security, the longer the fax may take to transmit and the more difficult it may be to unlock, but the more protection it offers. RapidFax maintains a secure global network through which all faxes and messages are sent through, double and triple check software eradicates the chances of erroneous recipients. In the RapidFax interface, users can easily set and change passwords.

Online Fax Plans:

RapidFax, in true simplicity, offers a single monthly faxing plan. Without complicated added extras or bonus features, RapidFax subscribers are able to know exactly where they stand and what they have to work with. The RapidFax plan allows for 300 pages (inbound or outbound) and charges for anything over this limit. Additional numbers can be purchased to enable multiple plans and campaigns.

Prices:

The single RapidFax plan is billed on a monthly basis at $9.95 per month. The no-nonsense approach negates any discounts for long terms, but does completely waive the setup fee often insisted upon by other providers. Additional fax pages are charged at $0.08 per page over the limit of 300.

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
RapidFax Plan$9.95300$0.08

Ease of Use:

RapidFax is an incredibly easy to service to use, whether through their web interface or through existing office applications on the user’s PC. Sending and receiving is performed through a standard email inbox, through a fax number connected to a RapidFax email account. By simply attaching documents to an email message, the RapidFax software will convert the whole thing into a series of fax pages and deliver it within the quickest timeframes in the industry. Confirmations are automatically enabled to help you understand the deliverability of your campaign.

Customer Support:

RapidFax’s ‘Help’ page on the website is home to a host of information, guides and FAQs for instant consumption of information. For users looking for a more personalized response experts can contact the customer support through phone line and email services. A free 30 day trial helps users to test the waters of this software without committing to a contract. The RapidFax resources page features case studies and news articles relevant to the online fax industry.

Bottom Line:

RapidFax isn’t the sleekest of online fax providers, focusing instead on delivering the fastest service possible. Living up to their name, RapidFax hold the pinnacle in speedy delivery and offer an excellent package for individuals and SMEs intent on quick-fire faxing. Cheap pricing plans and a straightforward interface make RapidFax the preferred choice for a wide proportion of the market.

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