PhoneSpeak : Online Fax Sites Review

Overview

Phone Speak is one of the largest online faxing companies around, with offices around the world and support teams across Europe and North America. With more than 50,000 customers on its books, Phone Speak is taking the industry by storm and offers set-up times of less than 60 seconds. Founded in 2009, this innovative service is bringing satisfaction to individual users and conglomerates in equal measure. Feature-rich, affordable and accessible – we’re definitely interesting in finding out more

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Features

Phone Speak is equipped with all of the standard features that you’d expect from your online faxing service – and then some!

  • Fax saving
    • All of your faxes can be saved, stored and organized. This is vital if you’re in finance or another industry that requires you keep copies for extended periods of time.
  • Security
    • All faxes sent through Phone Speak are protected by multi-level security and encryption.
  • International faxing
    • With a number of countries supported through international faxing and more being added frequently, don’t let borders be barriers.
  • Document editing
    • Make changes to your documents before they come in and edit ones you receive before you forward them.
  • Auto-resend/scheduling/archiving
    • Set up automatic actions to help you keep on top of your faxes.
  • Mobile faxing
    • Support for both sending and receiving faxes via mobile.
  • Custom cover pages
    • Design custom cover pages with your company’s logo or with any relevant details.
  • Barcode routing
    • Distribute your faxes internally by applying barcodes to your documents.

Security Features

Phone Speak faxes are all fully protected by a “defense-in-depth” approach. This method applies multiple levels of security to each stage of the transmission process – leaving each and every fax safeguarded by several types of encryption and security. Barcode Routing also ensures that no unintended recipients can see your faxes – by applying identities to each document and distributing them directly. Phone Speak is also verified by VISA and uses MasterCard SecureCode.

Online Fax Plans

The most introductory of three plans offered from Phone Speak is the ‘Basic Plan.’ This package comes with 500 total pages per month for faxing (both in and out) at an overage price of 5.9¢ per page. The ‘Best Plan’ offers a slightly cheaper overage per page (4.9¢) with 1000 total page allowance – whilst the ‘Pro Plan’ offers 2500 pages at an even cheaper 3.9¢ overage rate. All features are available across all plans, the only difference being pages per month and overage price per page.

Prices

All three plans are priced in ascending order, with both ‘Basic’ and ‘Best’ available for monthly and yearly pries. The ‘Pro’ plan is only available on a monthly basis. A 100% money-back guarantee allows you to make a judgment call before signing up to length contracts.

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
Basic Plan$6.49500$0.05
Best Plan$12.991000$0.04
Pro Plan$29.992500$0.03

Ease of Use

Phone Speak, along with most online fax solutions, is intended to be simplistic enough to replace the fax machine. Without any software to install and with everything done online, it’s easy to get set-up and to get going with your faxing. Phone Speak is compatible with every popular e-mail client; Gmail, Outlook, Yahoo, AOL, Hotmail, Thunderbird and more.

Customer Support

The FAQs section on the website is more than stocked enough to answer most common queries, but you can get in touch with Phone Speak directly too. With a contact form manned every day of the week (7am – 5pm PST) and live chat following the same hours, you shouldn’t need to call the company’s dedicated support number to troubleshoot your issues.

Bottom Line

With more powerful and more feature-ful plans than many of its competitors, Phone Speak offers companies the perfect option to replace their fax machines. Customer support is excellent, prices are more than reasonable and the website is easily navigable. When you factor in the simplistic but powerful interface, it’s hard to overlook Phone Speak as a viable option.

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