GoDaddy : Online Fax Sites Review

Company Overview:

GoDaddy is one of the most famous and successful web solutions companies, making its name in online hosting and domain registration. Through its prestige, GoDaddy has branched out into a number of other online solutions; one of its latest being that of internet fax. The Arizona based corporation has more than 15 years of experience and delivers an impactful and affordable online fax service. Focusing on simplicity and ease-of-use, the GoDaddy interface is a very familiar system and offers a full feature list at your fingertips. From ‘anytime, anywhere’ faxes to ‘Workspace’ integration, you won’t be found wanting with the GoDaddy package.

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Features:

GoDaddy’s online fax service delivers a streamlined plan across all sizes, talents and needs.

  • Multiple Method Faxing

    GoDaddy online faxing can be used both through your e-mail account (by entering the fax number in the subject line) or through FaxThruEmail.com (GoDaddy’s Workspace interface)

  • Send Faxes with Attachments

    All faxes can be sent as standalone documents or with attachments, such as Microsoft Office documents, images, graphics, PDFs and more. Attaching takes but a single click!

  • Anytime, Anywhere

    From any internet connection, users can send faxes to any numbers within the US or Canada directly from their email account. Users can also receive faxes to their email accounts and monitor their incoming on-the-go.

  • Track Faxes

    Fax Thru Email keeps a log and track of all sent and received faxes. Confirmations can be set up to notify users if their fax has been received or not.

  • Multiple Numbers

    Faxes can be sent to multiple numbers, or contact lists, through the same message.

  • Customization

    Design custom cover sheets for maximum personalization, with logos easily integrated through the quick 3-step ‘Cover Sheet Wizard.’

  • Number Management

    All users are gifted a dedicated fax number which can be personalized, but also receive protection through the ability to block any fax number in the world.

Security Features:

GoDaddy have always had a reputation for offering a sterling security suite, their online fax service being no exception whatsoever. All users are able to build block lists which will prevent any messages from predetermined numbers reaching their inbox, including international numbers. All transmitted faxes are protected by state-of-the-art GoDaddy security, SSL encryption in both incoming and outgoing messages; including the personal information attributed to your account. Every user is given a personal, private and completely unique fax number.

Online Fax Plans:

GoDaddy have three tiers of plans across two distinct types. The first type is a Toll-free plan, which gives the user an 866, 888 or 800 area code. The Economy Toll-free plan caters for 150 pages per month, whilst the Deluxe offers 300 pages and the Premium 600. The Standard type plan is a little more economic, offering only a local fax number through the same three tiers of pages per month. Page credits are used during send only, for the Standard plan; whilst the toll-free plan consumes credits during both send and receive. All GoDaddy plans integrate with user’s existing Workspace plans and products.

Prices:

The Toll-free plans are more expensive than their Standard counterparts, offering toll-free numbers at a slightly higher price. Economy begins at $10.49 per month (on a 36 month term) and rises to $14.99 (no contract.) Deluxe ranges from $13.98 to $19.98 and Premium from $20.99 to $29.99. The Standard plans follow the same pricing structure, with Economy ranging from $6.99 to $9.99 depending upon subscription, whilst Deluxe runs from $10.49 to $14.99 and Premium from $13.98 to $19.98. Signing up for the maximum 36-month-term affords users a 30% saving.

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
Standard - Economy$6.99150N/A
Standard - Deluxe$10.49300N/A
Standard - Premium$13.98600N/A
Toll-free - Economy$10.49150N/A
Toll-free - Deluxe$13.98300N/A
Toll-free - Premium$20.99600N/A

Ease of Use:

GoDaddy and Fax Thru Email are both incredibly easy services to use, designed to work through a universal interface based around tabs and buttons. Intuitive and streamlined, tasks are executed as simply as dragging and dropping, clicking and confirming. Faxes can be sent through your GoDaddy email account, so can be sent from any mobile device with an internet connection. Entering the fax number in the subject line of an email takes an extra step out of the process, web based wizards and managers make both the creation and syndication of messages a breeze!

Customer Support:

GoDaddy have one of the most extension customer support packages on the market, across all online industries. Their internet fax service is no exception, with support available at any time across their given platforms; including live chat, email and online chat. Blogs, forums and help articles are also hosted on their website, with support tickets and IdeaShare offering extra avenues of assistance. In both the user and dedicated support channels, assistance is traded freely and expertly; with short wait times and close attention given to all matters.

Bottom Line:

GoDaddy’s movement into the internet fax service is good news for the industry, with the Arizona-based heavyweights injecting their own innovative features into their take on online fax. Fully packed with features and a flexible pricing system, GoDaddy are a capable competitor in the market but are certainly geared towards individuals and smaller businesses. Those looking for larger services would do better to seek it elsewhere.

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