Fax Pipe : Online Fax Sites Review

Overview:

FaxPipe describe themselves as a fax to email company dedicated to customer satisfaction. This includes offering some of the lowest prices around and using only the most reliable and highest quality fax lines available to ensure that everything comes through clearly. Additionally, they never give out or sell your information to third parties or other businesses. They have local fax numbers available in 12 states plus Washington, DC or you may choose a toll-free number at no additional cost. Send faxes from an unlimited number of email addresses and receive on up to five different addresses.

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Online Fax Features:

There are a number of helpful features offered by Fax Pipe including:

Multiple Numbers: Choose a local fax number in one of 12 different states or a toll-free number

Free Trial: The service offers an included 30-day free trial with 30 minutes of fax connection time included.

Online Fax Storage: 10 days are included, plus save your email attachments for as long as you wish.

Send & Receive Faxes: Send from an unlimited number of email addresses; receive faxes on up to five different email addresses.

Create Lists: Of blocked and allowed phone calls to prevent account from being charged for blocked calls.

Multiple Plans: Choose from different plans to fit your specific needs and budget requirements.

Automatic Fax Forwarding: Set up faxes to be forwarded automatically to as many people as you like.

International Faxing: Send faxes to international numbers; rates will vary by country.

Fax Receipts: Are sent via email, along with notifications any time a fax is received.

Transfer Existing Numbers: Available and quick to accomplish.

Free Page Allotment: Will vary between plans, from as little as 25 up to 900 per month.

Security Features:

There are a number of different security features and protections built-in to this system. Fax-to-Email is delivered as password-protected and encrypted PDF files. Faxes may also be delivered to the secure online FTP or a web server of your choice. They also offer PGP and TLS email encryption which are both very secure and means that your faxes will only be seen by you and the sender or receiver. With all of this going on, it is clear that security is amazingly important to those behind FaxPipe.

 

Online Fax Packages/Plans:

With 6 different online fax plans available, there is sure to be something here that will satisfy your needs and requirements. Since they all include the same basic features, the only real differences between each option is the number of allowed pages and the actual monthly price. The first two plans offer either 25 or 75 combined fax pages each month; obviously these would be better choices for individuals that have only occasional fax sending or receiving needs.

Of course, the higher level plans may be more appropriate for professional or business users. The page limits with these options are either 200, 300, 600, or 900 per month. These are combined totals, and there will be charges for pages that exceed your monthly allowance, so choose accordingly.

Pricing:

Since FaxPipe has six different plans available all with same basic service and features, the main difference is simply the price and number of allowed combined monthly pages. As the chart below indicates, the plans start at 25 allowed pages and go up to 900 allowed fax pages per month. If you exceed these monthly limits, there will be additional per page charges. Prices are definitely reasonable when compared to the average, with the exception of the $10 set-up fee.

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
25 Pages$3.95 (Paid Annually)25$0.15
200 Pages$8.95200$0.10
600 Pages$24.95600$0.10
900 Pages$36.95900$0.10

Ease Of Use:

One of the best things about this service is that is quite easy to use. In fact, there is not really even an online interface to log in. Instead, all of the action occurs via your email inbox and outbox. You will simply receive files as secure attachments in a PDF format to help keep anyone from intercepting or seeing them.

Customer Support:

In addition to an excellent faxing system, Fax Pipe is also known for have incredible customer service. For starters, there is a very comprehensive frequently asked questions page that should solve all basic inquiries. You may also contact them via an 800 number or email (form located right on the web page). Another really unique item is that they have a tips & tricks page that discuss some advanced faxing features and how to use them effectively.

Bottom Line:

The final word is that FaxPipe is a quality service with a lot of strong features and tools to offer. The only downside would be the fact that they do charge a $10 set-up. This is rather unusual in today's marketplace. On the other hand, their actual monthly access fees are reasonable and clearly within the average price range for this market. If you are looking for online fax services, then consider joining FaxPipe today!

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