Fax87 : Online Fax Sites Review

Company Overview:

Fax87 is a pioneering online fax company, trading as a simple and powerful platform for more than a decade. Marketed as both the best and the most cost-effective online faxing plan in the industry, Fax87 has a lot to live up to. Fortunately, its prestige is ratified by a strong philosophy of mobility, simplicity and value. Designed around an interface that looks very much like an email client, Fax87 is an intuitive service that doesn’t complicate matters and offers a streamlined array of features including smartphone compatibility, delivery confirmations and contact books.

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Features:

The Fax87 arsenal of tools is extensive enough to cover the needs of even the largest businesses, but concise enough to be accessible to beginners and smaller markets.

  • Multi-document faxing

    Fax87 allows you to create and fax a number of different types of documents including images, charts, articles and more. It also allows you to send multiples of each different type, all in the same syndication.

  • Delivery Confirmation Software

    The Fax87 service lets you know who has received your faxes successfully.

  • Web-based Interface

    No special hardware is required, nor is any software required for download. All online faxing is done through the Fax87 online portal.

  • Smartphone Compatibility

    All current smartphones can currently handle faxes sent through the Fax87 service.

  • Online Contact Books

    Manage multiple contacts and groups through the Fax87 online contact books

  • Free Customer Support

    All Fax87 customer support is available free of charge for subscribers

  • Unlimited Lists & Sharing

    Faxes can be sent to an unlimited amount of email addresses without charge

  • Scheduled Faxing Automation

    Faxes can be delayed for maximum deliverability and visibility

  • Simple, Tabbed Interface

    Adding recipients and information to the message is quick and simple. Faxes are simply attached in the same way as emails.

Security Features:

Fax87 users are protected by an email identity that separates the recipients from their sender. All users are assigned a fax number which can receive faxes directly or through an auto-generated email address. The ‘BarcodeDistributor’ can split faxes sent to a single fax number, syndicating them to individuals in the workplace or office. Fax87 operates a security suite across all of its products known as ‘defense-in-depth.’ Designed by the NSA, defense-in-depth is a complex encryption system which operates alongside secure databases to ensure that both incoming and outgoing faxes are afforded maximum protection.

Online Fax Plans:

Fax87 offers three different levels of plan, beginning with Basic. The ‘Basic Plan’ comes with 50 free pages per month (incoming and outgoing combined), whilst the ‘Best Choice’ comes with 1000 pages per month and the ‘Pro Plan’ weighs in at 2000 pages. Each of these plans charge less per additional page as you move from Basic to Pro, though all are fully-featured and offer the same tools across the range. This simple trio of plans running on the same feature list helps to streamline the Fax87 structure.

Prices:

Each of the three plans is priced on a monthly basis. Basic costs $7.99 per month or $4.99 if booked annually, Best Choice is $9.99 per month of $8.99 annually and Pro Plan is $34.99 per month. All three plans come with a 15 day free trial, whilst the price per additional page over the monthly limit is 10¢ for Basic, 8¢ for Best and 3¢ for Pro. It is worth mentioning that Fax87’s price guarantee means that they will beat any competitor’s pricing by 10%!

Name of PlanMonthly RateNumber of Free Fax PagesFee per Fax Page over monthly limit
Basic Plan$7.9950$0.10
Best Choice$9.991000$0.08
Pro Plan$34.992000$0.03

Ease of Use:

Designed to be used very much like an email service, Fax87’s online web portal interface is incredibly easy to use. Contacts are loaded in from address books or entered manually via their fax numbers, documents are attached and the fax is sent. Very reminiscent of Microsoft Outlook, Fax87 has clearly taken some inspiration from successful communication software; working to build a rounded platform capable of performing complex tasks with ease.

Customer Support:

A 15 day free trial, price guarantee, 100% money back offer combine to make only the beginning of an excellent support package. All channels of customer service are free; including toll-free working hours telephone support, e-mail access, online FAQs and live chat. Respondents on the support team were surprisingly expert and helpful, whilst the FAQ page is simple and comprehensive.

Bottom Line:

Fax87 is certainly a big player in the online faxing game, though a 2000 page per month limit might be prohibitive for larger corporations. For many of us, Fax87 represents the perfect balance between value and power; outstripping most of its nearest opponents in both respects.

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