Online Fax FAQ

Frequently Asked Questions

Fax machines are not as common as they once were, but many employers, colleges and other professional organizations require people to fax important information instead of using mail. While sending a fax once required a person to purchase a personal fax machine or pay a hefty fee at an office supply store, there are now methods of sending faxes online. Anyone with access to a computer and an Internet connection can quickly and confidentially send a fax.

What is an online fax?

How is an online fax sent?

What do I need to send an online fax?

Can a current fax number be transferred to an online account?

Do I have to deal with advertisements when sending and receiving online faxes?

How much do online faxes cost to send?

Which company should I choose?

How can I sign an online fax without using a scanner?

What is an online fax?

A: An online fax is a document that is sent through a web service instead of a traditional fax machine. An online fax is typically sent through a service provider on the Internet instead of over telephone lines. Sending a fax through the Internet can offer convenience to people who do not own a fax machine. An online fax service can be utilized for one-time or ongoing needs.

How is an online fax sent?

A: People who need to send an online fax can sign up for a service and scan a document to save it as a file that can be attached to an email through the service. Users will need a fax number for the recipient before the online fax can be sent.

What do I need to send an online fax?

A: A computer, a reliable Internet connection and a web browser are required to send online faxes. People who need to scan the documents that are to be sent through online faxing will need to find access to a scanner.

Can a current fax number be transferred to an online account?

A: Most fax numbers can be ported to an online service if they are connected to a local telephone service provider. However, people who use voice over Internet Protocol (VoIP) may run into trouble when trying to transfer a fax number to an online service.It may be possible for a person to have faxes forwarded to a new number that is used for online faxing services. Users must talk to the online fax service provider and the current provider of their fax number to learn more about porting a fax number. It often takes several weeks to transfer a number. There may be a fee of up to $50 for porting a fax number.

Do I have to deal with advertisements when sending and receiving online faxes?

A: Many people who use online fax services complain about the advertisements that are sent in the form of junk faxes or spam. Filters that are similar to the spam filters that are used for email can be utilized to cut down on the number of junk faxes that are received. Block lists can also be used to keep known spammers from sending junk faxes to a person.

How much do online faxes cost to send?

A: Charges are typically based on the number of pages that are sent. Some service providers choose to charge based on the actual amount of time that it takes to send a fax. It is also possible for pages that are primarily made up of graphics to cost more because of longer transmission times. There are free services that are available. Reliability and a lack of advertisements can be enjoyed when a user pays a small monthly fee starting at $6 per month.

Which company should I choose?

A: Choosing the best company depends on the needs of the user. Businesses and individuals often have vastly different requirements when it comes to an online fax service provider. It is important to look at the services that are being offered at each price point. Services that are charged on a monthly basis are often a better deal for businesses. Individuals who will only be sending a few faxes on occasional may save money by paying for each fax separately.

How can I sign an online fax without using a scanner?

A: Some online fax service providers offer an option for users to electronically sign a document. However, most online fax service providers do not offer users a way to sign a document without printing it out. People who have to sign a document for an online fax will need to scan in their signature and save it as a picture. This picture can then be copied and pasted to the online document that must be signed. Many libraries have scanners available for patrons to use at no charge.